Contact Us: Direct Access to the Duel Team
At Duel, we have eliminated the layers of corporate bureaucracy and automated chatbots that plague the traditional gambling industry. We believe in direct, human-to-human communication. Whether you are a high-stakes player from Zurich or a developer looking to audit our 100% RTP protocols, we are available 24/7 to provide authentic assistance.
24/7 Live Support
For immediate technical assistance regarding deposits, withdrawals, or account verification, our dedicated support team is available via the on-site Live Chat. Unlike our competitors, we do not use AI bots to deflect your concerns. You will be connected to a real human being, typically in under two minutes, to resolve any issues with Swiss-standard efficiency.
Community and Discord
Duel is more than a platform; it is a community-driven ecosystem. If you want to discuss game strategies, suggest new features, or engage directly with our developers and other members of the “cult,” join our official Discord server. This is where the “holy war” against shady operators is coordinated, and where transparency is practiced in real-time.
Direct Contact with Monarch
If you have high-level inquiries, partnership proposals, or questions that require a personal touch, you can find Monarch directly on X (formerly Twitter) @Monarch. We maintain an open-door policy because we have nothing to hide.
Official Email Channels For formal inquiries, legal documentation, or detailed technical audits, please use the following addresses:
- Support: [email protected] (For account and transaction issues)
- Business & Partnerships: [email protected] (For “gigabased” influencers and strategic alliances)
- Verification: [email protected] (For documents related to the CHF 2,000 withdrawal threshold)
Social Media Stay updated with our latest 100% RTP game releases, loredumps, and industry exposures by following our official channels:
- X (Twitter): @Duel
- Discord: Join the Castle
Registered Address
L22982, registered address: Arthur Evelyn Building, Suite 5, Main Street, Charlestown, Nevis, West lndies.
We are built by players, for players. We are deep in the trenches building the future of fair gaming, but we are never too busy to listen to our community. See you in the chat.