Privacy Policy and Cookies: Protecting the Intelligent Player
At Duel, we respect the appropriate level of anonymity in the cryptocurrency ecosystem. Unlike traditional casinos that harvest and sell player data to third-party marketing firms, our Privacy Policy is built on the principle of data minimization. We collect only what is strictly necessary to maintain the integrity of our 100% RTP environment and to comply with our international gaming license (ALSI-202411026-FI1).
Data Collection and Usage
We do not require your name, physical address, or phone number to begin playing. For the majority of our users operating under the CHF 2,000 verification threshold, we only collect:
- Account Credentials: An encrypted email address and a hashed password for secure access.
- Transaction Logs: Public blockchain data related to your deposits and withdrawals to guarantee accurate balance updates.
- Technical Metadata: IP addresses and device identifiers to prevent multi-accounting fraud and to secure our 24/7 live chat environment.
The KYC Exception
As detailed in our KYC & AML policy, personal identification documents are only requested and stored once a user exceeds the CHF 2,000 withdrawal threshold. This data is stored using high-level AES-256 encryption and is never used for marketing purposes. It exists solely to satisfy regulatory audits and prevent financial crime.
Cookie Policy: Functional, Not Predatory
Duel uses cookies primarily to enhance your user experience and maintain session security. We do not use tracking cookies to follow your activity across the web or to serve you targeted advertisements.
- Essential Cookies: These are necessary for the website to function, allowing you to stay logged in and keep your cryptocurrency wallet connected.
- Preference Cookies: These keep in mind your settings, such as your chosen language or your preferred “Original Games” layout.
- Analytical Cookies: We use anonymized internal analytics to monitor platform performance and detect latency issues in our live game feeds.
Data Sharing and Third Parties
We have a zero-tolerance policy for data monetization.
- No Selling of Data: Your information is never sold to advertisers.
- Third-Party Providers: We work with reputable game providers (like Pragmatic Play or Evolution) and blockchain nodes. These entities only receive the technical data required to execute your bets and process your transactions.
- Legal Obligations: We only disclose data to government authorities if presented with a valid legal mandate under our operating jurisdiction.
Your Rights and Control
As a member of the Duel community, you have the right to request a summary of the data we hold or to request the deletion of your account. Please note that certain transaction records must be retained for a specific period to comply with anti-money laundering regulations.
Security Protocols
With a team of over 100 professionals, Duel employs military-grade security measures to protect our database. We conduct regular penetration testing and security audits to guarantee that your “skin in the game” and your personal details remain untamperable.
By using duelcasino2.com, you agree to the terms of this Privacy Policy. We are here to build the purest casino in history—and that includes protecting the privacy of the players who make it possible.